Tech support made personal.
Personalized help for when your computer, printer, or sanity needs saving.
We provide support in your language: English or Spanish!
What We Even Do
From new computers to cranky printers, we provide hands-on tech support for homes and small businesses across the Snoqualmie Valley and beyond.
Troubleshooting & Tune-Ups
Slow computer? Phone acting up? Printer rebellion? Mysterious error messages? We diagnose issues, clean up digital clutter, and get your tech running like it did when you first unboxed it. Maybe better.
Device Setup & Configuration
New computer? New tablet? New sense of dread? We'll get your devices unboxed, configured, updated, and connected—so you can skip the frustration and get straight to actually using them.
Network & Smart Home
WiFi that finally reaches the back bedroom. Smart speakers that actually listen. We optimize your home network and configure your smart devices so everything plays nice together.
Patience-Infused Training & Support
Patient, unhurried support is kind of my thing. No jargon, no sighing—just clear help and written instructions if you want them.
Why Even Us
20+ Years Experience
20+ years solving tech problems across every kind of company you can imagine. Microsoft Certified Professional.
Snoqualmie Valley Based
Based in Duvall, serving the Snoqualmie Valley. I'm your neighbor, not a dispatch from across the metro.
You Get Me, Not 'A Tech'
No call centers, no strangers, no repeating yourself. You work directly with the owner—every single time.
Patient & Judgment-Free
No question is too basic. Plain English, no jargon, no sighing. Especially great with Seniors.
No Upsells, No Agenda
I don't sell hardware or push products. Just honest help to solve your actual problem.
How It Works
From 'help!' to 'fixed' in three simple steps.
Tell Us What's Wrong
Quick questions upfront so we arrive prepared—or we can jump straight into a remote session if that's faster.
On-Site & Remote
Remote sessions are great for quick fixes. If it can be solved via screen share, we'll save you the house visit.
Pick a Time
Pick a time that works for you. Same-week appointments usually available. No phone trees, no waiting on hold.
Why Not Just Search the Internet For It?
Sure, you could spend your Saturday troubleshooting. Or...
DIY
Herewhat
Got Questions? We've Got Answers.
Here are answers to the most common questions—no digging required.
The Person Behind the Support
No call centers, no rotating techs—just me.
“I started Herewhat because tech support should feel like calling a neighbor, not a call center. You deserve someone who listens first and actually solves the problem.”
Oswaldo Aquique, Founder
Owner & Founder
We hear you—even when your printer won't.
On-site or remote, we fix the issue and make sure you understand what happened. No jargon, no mystery fees.